Tag Archives ⇒ mail

List Building – Spam Scoring

· Brandon Hann

Nowadays, spam is so prevalent on the Internet–it’s everywhere. And just as soon as you think you’ve escaped it for good, you get more spam. Even after you deleted your old email address and created a new one, you start getting spam within the first week. It’s a wonder that people even still use email anymore.

Anyway, spam scoring is a feature that email servers use to “hopefully” capture spam and either delete it or place it in a separate folder. The scoring rules vary from service to service, but one of the most common spam blocking services out there is SpamAssassin. Depending on where your users get their mail, your messages may or may not have issues getting to them.

The score

All emails that pass through a SpamAssassin filter are scored from 0-10 after being subjected to a laundry list of checks. To see the full (and very confusing) list of rules, go to the SpamAssassin website. Generally, an email with a score of 5 or lower will get passed the filter and hit the user’s inbox.

Your goal is to test your messages before you send them out because even though someone has legitimately signed up to receive your emails, your messages can still be blocked.

Email tips

There’s a huge list of tips on the SpamAssassin website as well, but here’s a brief idea of how you can prevent your emails from being marked as spam:

  • Don’t use strange characters like replacing o’s with 0’s or writing the work LOOK as L@@K
  • Don’t put invisible text inside HTML messages
  • If using HTML emails, don’t included blank tags
  • Keep your emails on topic or at least focused if you have multiple topics

Testing

If you have a third party managing your email list(s), you can run tests within your account for all of the messages you wish to send. If you’re doing all this manually, you may want to send some emails to yourself provided that you have SpamAssassin enabled on your email server.

Imagine the huge waste of time you’ll experience if you have 100 users on your list, but your email becomes blocked from 99 of them!

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List Building – Bounce Handling

· Brandon Hann

If you send an email to someone based on an email address they gave you some time ago, but this time you receive a bounce-back message, it’s usually because that person has changed their email address or their inbox is full. When you’re running a business and a successful mailing list, you don’t want to have bounced emails.

Some mail servers are configured to delete all bounced mail automatically, but you don’t want to do that. In fact, you want to know about every bounced email your system gets because this gives you an opportunity to rectify the situation. In most cases, there’s nothing much you can do. If someone changed their email address and didn’t provide you with the new one, all you can do is prune your list accordingly.

However, this is exactly what you want to do. You don’t want to maintain a working email list with hundreds of dead emails in there because all you end up doing is wasting valuable system resources.

Bounce handling

If you’re using a proper email provider, bounce handling will usually be handled automatically, but if it’s not, it’s important to check your email lists for email address that are no longer valid or accepting your email. If you don’t, you can be marked as a spammer and this is not good.

Being labeled a spammer will not only tarnish your professional and/or personal image, but you can affect your webhost, ISP and email service provider!

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