I hate PayPal (part 3)

Here’s the latest in the PayPal saga. I recieved an email the other day stating that because the buyer didn’t respond within the “time frame” that the refund was not to be issued! I don’t know if this was a coincidence or not, but shortly before I got that email, I sent PayPal an email of my own telling them that the April 24th deadline had passed (see part 2 of this story) and that I was requesting that they follow their own rules and that they should reinstate my account balance to $0 because the buyer never shipped my product back.

Anyway, so now my account balance has been restored to zero and the buyer who originally claimed that the item sold to him was not properly described is apparently keeping his item and more than likely enjoying it as intended. What irks me now is the fact that I still have a negative point against my eBay profile because of this crap. I attempted to contact eBay to have them remove the point especially now that the case decision has been reversed in my favor, but this is all they had to say:

Thank you for writing eBay in regard to your Feedback concerns. I read your email and took a close look at the feedback you reported. Unfortunately, this comment doesn’t meet our requirements for removal. We’ll be able to reconsider this case if we receive new information or a court order for the removal of the feedback. Thanks for your patience while we reviewed this matter.

Now I’m starting to dislike eBay! Oh well, at least I didn’t lose any money in this fiasco.

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